Challenge
- Large knowledge base
- Manual triage
- Complex decision workflows
Embedded AI Assistants for Knowledge and Workflow Triage
Built embedded AI assistants to provide in-context knowledge, automate triage, and streamline workflows for a US-based software company.
Client contextA software organisation
Solution
- Knowledge assistant
- Triage routing
- Workflow guidance
Outcome
- Improved user satisfaction and adoption
Approved outcomes
Technology stack
Azure AI Services.NET CoreReact
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