Microsoft Dynamics 365
For Retail
Interest customers with customised content, provide the best solutions
by the enhanced selling system.
Personalize customer engagement, increase employee productivity, and enable retail transformation by creating an extraordinary and broad-minded shopping experience that brings together digital retail operations, in-store and back office with Microsoft Dynamics retail management.
Integrated trade
Give customers an omnichannel shopping experience that is seamless with the right retail management software.Dynamics 365 for Retail will increase your revenue, customer satisfaction, and brand loyalty by providing a consistent shopping experience across all channels.
- Personalize the customer experience in all stores, web, cellular and call centers
- Providing convenient and flexible shopping methods, such as in-store pickup or home delivery
- Offer multi-channel incentives, such as loyalty programs, gift cards and promotions
Modern Retail Shop Experience
Give exceptional customer service with Dynamics 365 for Retail.Manage your retail store more efficiently, help increase sales, adjust to changing needs, and provide exceptional customer service by applying the latest technology, tools and innovations.
- Providing better service by giving employees access to product details, customers, inventory, and real-time orders
- Offer more product choices and recommendations by combining the best from online and in-store shopping
- Get more control over store operations through advanced automation and operational capabilities
- Access tools to ensure a consistent customer experience in all stores.
- Give customers the flexibility to buy at the store, pick up at another location, or send it to their doorstep
- Improve employee productivity through a comprehensive schedule, time clock and dash manager
Effective Merchandising
Offer the right product on the right channel at the right price by using retail solutions that are integrated with your point of sale system.Use Dynamics 365 for Retail to increase your product ROI and demand by accessing a series of powerful capabilities that help manage your merchandising centrally – including product information, categories, variety and price.
- Simplify sales and promotion efforts by managing your products and promotions centrally
- Attract more customers by managing your variety with channels and personal offers
- Encourage revenue by creating and targeting catalogs across retail, customer and season channels
- Leverage analytics to improve prices and merchandise based on real-time customers and store demographics
Optimized Operation
Use smart insights to streamline your business and drive retail transformation.Reduce compliance costs, improve management and utilization of merchandise, and manage your business efficiently by using Dynamics 365 for Retail to make smarter decisions with the customer and operational insights.
- Optimize fulfillment and activate the right inventory level in the right location
- Get a centralized and cohesive view of all your operations
- Complete the end of day activities faster using automated and efficient workflows
- Meet your changing business needs with solutions built for multi-company, multi-brand, and multi-channel global operations
- Take advantage of the latest innovations and opportunities with ongoing application updates
